The Most Common Mistakes Small Businesses Make

Running a small business is a lot to manage. You’re wearing so many hats and juggling so many things that it becomes almost impossible to catch everything. We’ve made a list of the top 5 mistakes that we think small businesses are making that are hindering them from growing.

Not Having a Clear Marketing Plan

Many small businesses jump into marketing without a clear plan, resulting in a haphazard approach that lacks direction and focus. This can lead to wasted time and money on marketing initiatives that don't align with the company's overall goals. Small businesses should take the time to develop a comprehensive marketing plan that includes target audience identification, messaging, and tactics.

Don’t worry about sounding professional. Sound like you. There are over 1.5 billion websites out there, but your story is what’s going to separate this one from the rest. If you read the words back and don’t hear your own voice in your head, that’s a good sign you still have more work to do.

Be clear, be confident and don’t overthink it. The beauty of your story is that it’s going to continue to evolve and your site can evolve with it. Your goal should be to make it feel right for right now. Later will take care of itself. It always does.

Failing to Define What Makes Their Business Unique

In marketing speak we call this a unique value proposition and failing to communicate it effectively to their target audience can impact growth and sales. This can make it difficult for potential customers to understand what sets the business apart from competitors. Small businesses should take the time to identify their unique selling points and develop messaging that communicates this value to customers.

Not investing enough time in Branding

Small businesses often underestimate the importance of branding and fail to invest in building a strong brand. A strong brand is crucial to creating a loyal customer base and standing out in a crowded market.

Small businesses should invest in developing a clear brand identity, including:

  • a logo

  • vision (and mission)

  • tagline or slogan

  • fonts

  • messaging that aligns with their overall marketing strategy

  • brand personality (a tone of voice that the brand speaks in)

Ignoring Digital Marketing

Many small businesses still rely solely on traditional marketing tactics such as print ads and direct mail, while ignoring the power of digital marketing.

Digital marketing can be a cost-effective way to reach a wider audience and generate leads.

Small businesses should consider investing in the following to improve their brand presence:

  • a website

  • social media presence

  • email marketing to reach customers where they are spending most of their time

Although digital marketing means so much more than the above items; doing these things will be a good start to increase brand recognition and show customers you are a reputable business.

Not tracking results from their marketing efforts

Marketing is both time consuming and pricey, so it’s important to track how well (or not so well) your efforts perform.

Small businesses often fail to track their marketing efforts and measure the impact of their initiatives.

Without tracking, it is impossible to know which marketing tactics are working and which are not, and to adjust the marketing plan accordingly. Small businesses should set specific marketing goals and track the results of their initiatives to ensure they are on track to meet their objectives.

By avoiding these five common marketing mistakes, small businesses can develop a strong marketing strategy that helps them stand out in a crowded market and achieve their business goals.

If you need help with any of the above listed items, give us a call or send us an email to get a conversation started on how to improve these moving forward.

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